Mark took his time to explain what my car needed and why. He was up front, honest and most importantly, he and the team did a great job. They even sent me a Christmas card! Will be a repeat customer for years to come.
Mark and his team are a real find. Trustworthy and highly knowledgeable, they deliver excellent technical skills and great workmanship. Their pricing is also reasonable. I couldn't be more satisfied with the service at Burgess Automotive. Highly recommended!
We have been getting an Audi Q7, Ford XR6 and Toyota Landcruiser ute serviced at Burgess Automotive for three years. Some of the servicing has involved highly technical problems which Mark was able to resolve at reasonable cost. It is a one-stop facility for mechanical, electrical and roadworthy tasks. We highly recommend this business.
Mark is a great mechanic. He relates very well with people and my questions are always answered without any prejudice about what I may know or not. Mark' s explanations are clear and his work is irreproachable.
Been using Burgess Automotive for the past 3 years and have found them to be efficient and thorough with their work. Not your traditional mechanics experience as Mark is straight up and efficient with his work. Fantastic service with a great price.
Owned and operated by Mark Burgess, Burgess Automotive began as a part time business in 2002, and through a growing loyal customer base had the opportunity in 2008 to open a workshop at our first location in West Heidelberg.
In 2013 Burgess Automotive moved to new, larger premises in West Heidelberg where we have established a clean and modern workshop of which we are very proud. Our workshop is equiped with up to date service and repair tools, and the latest diagnostic equipment enabling us to offer our customers the finest customer service through skilled and experienced technicians. You can consider us a high end facility thats comfortable, friendly and affordable.
We are proud of our history and the opportunity to provide the Heidelberg area with top quality auto repair. To make sure you are as confident in our auto services as we are, our car repairs are backed by our 12 month/20 000km labour warranty! (parts warranty based on manufacturer or supplier of parts). Our computer system allows us to keep detailed records of all automotive services and repairs performed on your vehicle. We’ll make sure to remind you of the regular vehicle maintenance services your car needs to keep it running in top form.
Our Complete Customer Care
For your convenience, we offer an after hours vehicle drop-off option so you can drop your car off if you can’t bring it in during normal business hours. We understand that it’s not convenient to be left without your car for the day, and now you can have it serviced while you are at work. We can also provide hire cars so you can continue with your daily routine without inconvenience. We invite you to give us a call, easily schedule your appointment online, or stop by today and let our friendly team help you get back on the road easily and safely.
WHY CHOOSE US
We make auto repair and maintenance more convenient for you
Our professionals know how to handle a wide range of car services
We get the job done right — the first time
Meet the team at Burgess Automotive who are here to assist you.
Mark started out in the industry as an apprentice in 1997 and for the next 11 years worked in various independent repair shops gaining invaluable experience along the way. In 2008 he turned his dream into reality by opening his own workshop.
LIZZY SMITHADMIN / CUSTOMER SERVICE
Lizzy joined the team in March 2015 and is the customer dedicated point of contact. Lizzy handles bookings, part sourcing, ordering, estimating and invoicing.